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Unleash the Power of Your Data
At the Documentation Toolkit we know that there are many great tools in our industry. From PSA’s and RMM’s to Password Management and Remote Control. But they all struggle to allow you take the data they store and produce powerful and effective documentation, thus leaving your data effectively chained up and out of reach to you, your team and your customers.
There Is A Better Way
Rather than just write another tool that replicates these we set out to build a solution to solve the documentation problem once and for all. The Documentation Toolkit lets you throw off the chains and produce powerful documentation using the data in your current systems.
We all know that creating any documentation is hard. What is even harder is keeping the documentation up-to-date. And keeping it all consistent, well don’t even dream about that.
The Documentation Toolkit solves this near impossible challenge.
It creates documentation using a Master document and drawing on the data in your PSA tool. Images and richly formatted text can be added based on your client’s information. You can include standard documentation like product expiry notices in the Master document and roll it out to all your clients. What’s more, you can add documentation exclusively into a client’s document and still be able to update it using the Master.
"Stephen's toolkit has REVOLUTIONIZED our business, It forms the bedrock of our SOP toolkit, enables us to generate run books and has dramatically lowered the cost of training new staff, while increasing client retention. It enables us to have MASSIVE PRODUCTIVITY gains and INCREASES PROFITABILITY. - Raj Goel, CISSP. Author, CyberSecurity Expert"
DocToolKit has TRANSFORMED our leaky boat approach to knowledge capture into an information sharing factory. It has simplified the effort required to capture process, dramatically improved staff productivity, reduced time spent searching for information and eliminated the hassle of maintaining client documentation. DocToolKit is one of few tools that delivers on its promise to SAVE you TIME and MONEY.
"For years we struggled to get our engineers to create proper configuration records. They just didn’t see the value in it. It takes time and it was hard to find the correct information when they needed it. Once we implemented DocToolkit, all of that changed. Now we have a final product that looks professional, is well organized and makes it easy for everyone to find the information that they need. The responses from clients has been very positive as well. Even the ones who have the information don’t have it as well organized as we do and they really appreciate having everything together. Most importantly, we are becoming more efficient and that leads to greater profits!"
I love using the Documentation Toolkit, and the team that has been put together to work on our ConnectWise configurations loves the Documentation Toolkit too. It is a huge help for us when onboarding new customers and for meeting with existing customers, as well as for us technicians to keep abreast of client information – we have been able to remove all our legacy spreadsheets and text files we traditionally kept customer information in. - Stuart Rowe, Solutions Engineer, Inland Technology IT & Document Management.
“The Documentation Toolkit provides a framework for a best practice implementation – where if your best practice changes or refines, your entire documentation environment follows. This is version control on Steroids.”
“The Documentation Toolkit brings order to the chaos of managing and delivering on documentation for our clients. It has let me reduce the burden on my engineers managing documentation and allowed them to focus back on the client. It’s a game changer – you need it.”
“I have been searching for a good tool that will help avoid duplicate entries for documentation purposes. The Documentation Toolkit did just that and more. All of our engineers absolutely love this tool. We eliminated 2 tools and replaced them with the Documentation Toolkit which is much more effective and faster. I highly recommend Stephen’s tool.”